Informed Consent



Personal data we process
In this project, students will firstly be asked to fill out a form, in which they must include their
institutional email and, if they intend to, the main causes that led them to seek psychological support.
The content of the answers provided in this form might include special categories of data (such as race,
ethnicity, political opinions, religious or philosophical beliefs, genetic or biometric data, health data or
data relating to sexual orientation). The same applies to the conversations between the students and
the psychologists, during which such subjects may arise.
The chat application, used to establish contact between the students and psychologists, keeps a record
of conversations, which is stored securely and confidentially. The data subject is entitled to request the
erasure of their data at any time.
Legal basis for the processing
The processing of personal data by NOVA, in this platform – The Bridge – is based on the consent of the
data subjects, in the terms stated in this document.
Why do we need your personal data?
The platform The Bridge aims at providing psychological support to NOVA students. Besides this
purpose, the data collected also aims to provide a better understanding of the needs of NOVA students’
and the reasons why they seek help from psychologists.
Occasionally, we would like to contact you in order to know your opinion about our platform and
provide you with information that might be of your interest.
NOVA will only process personal data for the mentioned purposes, except when it considers that the
data is needed for other purposes, and those purposes are compatible with the initial ones. Specifically,
your data might be used for scientific or historic research and statistical purposes. In any case, NOVA will
ensure that the legal requirements for the reuse of data are complied with.
How long will we store your personal data?
To ensure that your personal data is stored only for the necessary period, NOVA has set a time period of
1 year for the periodic revision of the necessity of the stored data, in which it will assess its relevance for
scientific or historical research purposes and statistical purposes. In some cases, the storage of your
data might occur for longer periods of time, namely when the law so requires.

Explanatory Note

This document contains a proposal for informed consent, prepared according to the information
provided in a meeting with those responsible for the platform The Bridge and the provisions of article
13 of the General Data Protection Regulation.

What are your rights?
At any moment, you may exercise your rights, namely, the right to request more information regarding
the processing of your personal data, the right to rectification, to erasure, to withdraw your consent or
to oppose to the processing activities, among others stated in data protection legislation. You can
exercise your rights by contacting us at sasnova@unl.ot or contacting our Data Protection Office at
We remind you that, in certain cases (for example, due to legal requirements), your request might not
be complied with. In any case, you will be informed of the measures taken within one month of the
moment you place your request.
Additionally, you have the right to lodge a complaint with the competent supervisory authority,
Comissão Nacional de Proteção de Dados (CNPD) at
If you wish to know more about how Universidade Nova de Lisboa (NOVA) will use your data in this
project, you can consult our Privacy Policy [colocar link para a nota de privacidade preparada],
where you will find all the information regarding the processing of your personal data.
It’s important to clarify that:
1. You are not required to give your consent for the processing of your personal data for the
purposes of marketing, scientific research or statistical purposes.
2. If you consent, you are entitled to withdraw your consent for these purposes at any time,
without undermining the psychological guidance you seek. This means that, if you do not
consent with the processing of your personal data for the above stated purposes, your access
to psychological help will not be limited.

o I declare to be informed about the processing of my personal data and consent to it, so that
psychological support might be provided to me.
o I consent that my personal data can be used afor scientific research or statistical purposes.
o I consent that NOVA may send me The Bridge communications.

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